At Dukan92, we know how important it is for you to receive your products quickly and safely. We work with reliable courier partners to make sure your orders reach you on time.

  • Order Processing: All orders are processed within 1–2 business days after payment confirmation. During sales, holidays, or high-demand periods, processing may take longer.
  • Delivery Time: Standard delivery typically takes 3–7 business days, depending on your location. Remote areas may take additional time.
  • Shipping Charges: Shipping fees are calculated at checkout based on product weight, order size, and delivery location. Free shipping may be available on selected items or during promotions.
  • Tracking: Once your order is dispatched, you will receive a tracking number by SMS/email to monitor your package.
  • Delays: While we do our best to deliver on time, delays caused by courier services, strikes, weather conditions, or unforeseen events are beyond our control.

Your trust matters to us, and we ensure every parcel is packed with care and handled responsibly.